Shipping & Delivery Schedules
Order by 11 AM December 14th for Ground Service
Some area's may have shorter delivery times for ground
service, if you have questions please contact us.
We recommend Express 3 Day After December 14th cut
off time and Express 2 Day After December 19th or before 11 AM on
December 20th. For overnight service orders must be received by11 AM
All Express service requests will ship USPS
Priority, or Next quicker service at lower rates whenever possible.
Click Here for Service
Out of stock merchandise may not arrive by Christmas, please contact us
if you are ordering something that needs to arrive by Christmas and you
are concerned about arrival (a note in the comments box during checkout
is also a way to communicate this).
WEATHER RELATED SHIPPING
be advised that shipping carriers may be experiencing some weather related shipping
delays during these extreme winter weather storms.
shipping carrier package guarantee does not apply when transportation networks are
affected by weather. You will be
notified by the shipping carrier of the tracking number for your packages via email.
Please check with them for delivery changes and expectations. Thank you for your understanding
For Shipping Policies Click
HERE or go go the shipping link at the
top of any page of our website.
Over-sized shipping: Click
more details on oversized shipping.
Holidays & Normal Delivery Schedules
Please read specific details listed below these dates. Keep in
mind that delivery for these holidays is dependant upon placing your
order within the guidelines of shipping dates noted and express
shipping options for orders placed after these dates. We will do
everything we can to assure your packages arrive in time within
these guidelines. Please keep in mind that if you are ordering
something that is out of stock or Custom Made it will take longer to get your order
to you. Please contact us if you have any questions.
Our offices are closed all Federal Holidays and select other
holidays. Please see below:
New Years Day January 1
Valentines Day February 14th
Independence Day July 4th
December 25th - January 1st
Normal Delivery Guidelines - Please refer to our shipping policies.
Even if you pay for express delivery your order can only ship
out once the product is available for shipping. Some products we do not guarantee
color choices for, so it is best if you select additional color
choices when ordering. We will choose for you otherwise.
When can I expect to receive my order? All of our country
decorating and nostalgic gifts are made as the order is received,
ensuring that all our exclusive floral designs are fresh and to
allow for custom orders. We generally ship on Tuesdays, but we do
ship out more frequently during the holiday seasons. If you need
your order by a specific timeline we ask that you let us know and
express shipping to make sure you get it on time. Refer to our
shipping policies for
All In-stock gifts and decor ship out the following shipping day (or
sooner if express shipping is requested by 11 AM CST) after payment has been
verified through our fraud department.
Out of stock items usually ship within 1-2 weeks of receiving your
order. If there will be a longer delay we will notify you.
Backorders: you will receive an update
with expected delivery. If you opt out of having your order
backordered we ask that you do so within 1 week of placing your
order. If you do not respond to requests for information about a
backorder your order may be canceled and price guarantee voided.
Custom Orders generally ship out within 1-3 weeks of receiving the
order (or longer depending on what you ordered and our backlog) Please note - even if you pay for express delivery your
order can only ship out once we have made the product.
General rule of thumb is to place your order 7 -14 business
days prior to the holiday but in some locations it may take as longer.
So plan your shipping method accordingly. Two to three day express
is your best choice for the fastest delivery. We strongly
suggest planning ahead or selecting express service. We will do everything we can to assure your packages arrive
in time within these guidelines. Large (oversized) packages will
ship ground service only.
Questions: If you have any questions about our shipping policies
or delivery timelines,
please contact us. If
you have questions about any of our products or are unsure if the
product will meet your needs, PLEASE contact us prior to placing
your order, so you will not be charged a cancellation fee if you
decide to cancel your order later.
Thursday, January 02, 2014